You may request a coverage decision and/or exception any of the following ways:
- Electronic Prior Authorization (ePA): Cover My Meds
- Online: Complete our online Request for Prescription Drug Coverage.
- Fax: Complete a coverage determination request
and fax it to 1-866-388-1767.
- Mail: Complete a coverage determination request
and send it to:
WellCare, Pharmacy-Coverage Determinations
P.O. Box 31397
Tampa, FL 33631-3397
For overnight requests:
WellCare, Pharmacy-Coverage Determinations
8735 Henderson Road, Ren. 4
Tampa, FL 33634
Basis for Requests
Providers may request an addition or exception for the following:
- Drugs not listed in the Formulary
- Duplication of therapy
- Prescriptions that exceed the FDA daily or monthly quantity limit
- Most self-injectable and infusion medications
- Drugs that have an age edit
- Drugs listed on the PDL but still requiring Prior Authorization (PA)
- Brand name drugs when a generic exists
- Drugs that have a step edit (ST) and the first-line therapy is inappropriate