Skip to main content

22-171m Improve Your Patients’ Experience with Timely Access

April 15, 2022

Make appointments or respond to patients within regulatory standards

Use this helpful tip sheet to ensure you meet the timely access standards for responding and scheduling appointments for patients as required by the Department of Health Care Services (DHCS) and the Department of Managed Health Care (DMHC).

Download the provider updateᎯᎠ PDF ᎪᏪᎳᏅᎢ ᎠᏎᎢ ᏯᎵᏍᏚᎢ ᎤᎾᎢ ᎢᏤ ᏦᎳᏂ.

Contact Us icon

ᎤᏚᎸᏓ ᎠᏍᏕᎸᏗᎢ? ᎠᎭᏂ ᎣᏤᏙ ᏂᎯ ᏳᏰᎵᏗ.

ᎢᏍᎩᏟᏃᎮᏓ ᏂᎦᏓ
On Feb. 21, 2024, Change Healthcare experienced a cyber security incident. Any individuals impacted by this incident will receive a letter in the mail. Learn more about this from Change Healthcare, or reach out to the contact center at 1-866-262-5342. ×