ᎭᏓᎾᏫᏓ ᎾᎢ ᏄᎬᏫᏳᏒ ᎦᎸᏛᎢ

ᏣᎯᏍ ᎪᎱᏍᏗ ᎠᏓᏛᏛᎲᏍᎩ, ᎧᏁᎢᏍᏙᏗ ᎠᎴ ᎧᏁᎢᏍᏔᏅᎢ?

If so, we want to hear from you!

Phone

Call Us

letter

Send Us Mail

form

Submit a Question Online

chat

Chat with a Member Services Agent

members

Member Services

Current Members:

Wellcare By 'Ohana Medicare Plans: 1-877-457-7621 (TTY 711) 

Wellcare By 'Ohana Prescription Drug Plans (PDP): 1-888-550-5252 (TTY 711)

Sunday–Saturday, 8 a.m. to 8 p.m. HST

Wellcare By 'Ohana Dual Align (HMO D-SNP) Plan: 1-888-846-4262 (TTY 711)

Sunday–Saturday, 7:45 a.m. to 8 p.m. HST

Prospective Members:

Wellcare By 'Ohana Medicare Plans: 1-800-225-8017 (TTY 711)

Wellcare By 'Ohana Prescription Drug Plans: 1-800-270-5320 (TTY 711)

Sunday–Saturday, 8 a.m. to 8 p.m. HST

Medicaid Members:

QUEST Integration: 1-888-846-4262 (TTY 711) 

Monday–Friday, 7:45 a.m. to 4:30 p.m. HST

Community Care Services (CCS): 1-866-401-7540 (TTY 711) 

24 hours a day, 7 days a week.

Nurses

Nurse Advice Line:

1-800-581-9952 (TTY 711)
24 hours a day, 7 days a week

Providers

Provider Services

Wellcare Medicare Plans: 1-888-505-1201 (TTY 711)

Wellcare Prescription Drug Plans: 1-855-538-0453 (TTY 711)

'Ohana Health Plan Providers: 1-866-319-3554 (TTY 711)

Medicaid Providers: 1-888-846-4262 (TTY 711)

Community Care Services Providers: 1-866-401-7540 (TTY 711)

Brokers

Broker Services

Broker Support Call Center:

1-866-822-1339 (TTY 711)
Monday–Friday, 8 a.m. to 8 p.m.

Broker Self-Service Portal:

Brokers can submit a support ticket online in their Centene Workbench portal by accessing the Single Sign-On broker portal.

ᏫᎦᎷᎯᏍᏓ ᎾᎾᎢ ᎦᏚᎢ

Letter

ᎪᏪᎵ ᏗᎦᏁᏍᏗ

ᏂᎦᏗᏳ ᎪᏪᎵ ᏗᎦᏁᏍᏗ

Wellcare Health Plans
P.O. Box 31370
Tampa, FL 33631

QUEST Integration
820 Mililani Street, Suite 200
Honolulu, HI 96813

Community Care Services (CCS)
820 Mililani Street, Suite 200
Honolulu, HI 96813

Please address legal matters to the Plan at:

ATTN: Legal Department
Centene Plaza
7700 Forsyth Boulevard
St. Louis, MO 63105

Please address lien and subrogation requests to the Plan at:

The Rawlings Company
Post Office Box 2000
La Grange, KY 40031

ᏫᎦᎷᎯᏍᏓ ᎾᎾᎢ ᎦᏚᎢ


Last Updated On: 10/1/2024