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Overview & Resources

Wellcare By ‘Ohana Health Plan partners with providers to develop and deliver high-quality, cost-effective health care solutions.
We understand that maintaining a healthy community starts with providing care to those who need it most. We are committed to improving the quality of life of our millions of members, who often include some of our nation’s most vulnerable populations.

Hawaii Provider Resources


Get detailed health plan information on important topics such as coverage procedures and policies.

This guide explains the services that Wellcare offers to help you and your staff streamline day-to-day administrative tasks.

Detailed plan information on important topics relating to vision plan.

Guide to using online tools for Wellcare By ‘Ohana Health Plan Providers

How to quickly get in touch with Wellcare to get your questions answered.

A STAR score is a rating system used by Center for Medicare and Medicaid Services (CMS) to measure how well healthcare plans perform in categories such as quality of care and customer service. Ratings range from 1 STAR (poorest quality) to 5 STARS (highest quality).

Reference Guides


Contains key phone numbers and information on claims, appeals, & more.

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Last Updated On: 11/4/2024
On Feb. 21, 2024, Change Healthcare experienced a cyber security incident. Any individuals impacted by this incident will receive a letter in the mail. Learn more about this from Change Healthcare, or reach out to the contact center at 1-866-262-5342. ×
Wellcare will be performing maintenance on Saturday, December 21, from 6 P.M. EDT to 8 A.M. EDT the next day. You might not be able to access systems or fax during this time. We are sorry for any issues this may cause. Thank you for your patience. If you need assistance, contact us. ×