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Overview & Resources

Wellcare of Missouri partners with providers to develop and deliver high-quality, cost-effective health care solutions. We understand that maintaining a healthy community starts with providing care to those who need it most. We are committed to improving the quality of life of our millions of members, who often include some of our nation’s most vulnerable populations.

Provider Resources


Get detailed health plan information on important topics such as coverage procedures and policies.

Details the various tools available to help providers do business with WellCare.

Guide to using self-service features in the provider portal.

How to quickly get in touch with WellCare to get your questions answered.

Detailed plan information on important topics relating to vision plan.

A STAR score is a rating system used by Center for Medicare and Medicaid Services (CMS) to measure how well healthcare plans perform in categories such as quality of care and customer service. Ratings range from 1 STAR (poorest quality) to 5 STARS (highest quality).

Reference Guides


Contains key phone numbers and information on claims, appeals, & more.

Musculoskeletal (MSK) Management Program Resources


evolent Utilization Review Matrix 2024

evolent Utilization Review Matrix 2024

evolent Utilization Review Matrix 2024

Important Documents

Consumer Assessment of Healthcare Providers and Systems (CAHPS) is a survey tool that asks patients to evaluate their experience with their health plan and at providers’ offices. The following are the provider-influenced measures and their weight.

Medicare Health Outcomes Survey (HOS) measures a Health Plan’s success in improving and maintaining the functional status of our patients ages 65 and older.

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Last Updated On: 11/4/2024
On Feb. 21, 2024, Change Healthcare experienced a cyber security incident. Any individuals impacted by this incident will receive a letter in the mail. Learn more about this from Change Healthcare, or reach out to the contact center at 1-866-262-5342. ×