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Member Communication Calendar


Learn about communications being sent to our members regarding health campaigns and incentives.
This helpful information details our scheduled member messaging covering everything from upcoming appointments with their PCP to blood pressure check reminders.

Second Quarter: 2023

Date: April, 2023

COPD & Beta Blocker: Text

This text message will be sent to members to encourage them to speak with their doctor about treatments and medications for the members COPD. PBH and PCE will align with national heart month.

Date: April, 2023

Breast Cancer Screening: Text

This is a text women will receive encouraging them to schedule their mammogram.

Date: April, 2023

Adult Multi measure: Email

This email will be sent to members to provide them an update that they are outstanding for certain measures.

Date: April, 2023

Breast Cancer Screening: Push Notification

This push notification reminds members to schedule a breast cancer screening to promote early detection.

Date: May, 2023

COPD: IVR-Inbound  

People may not understand COPD or how poor breathing can make you feel. People often get a runny nose and watery eyes in spring and summer. It may be hard to breathe. If you have any concerns or questions about your medication, please talk to your doctor.

 

Date: May, 2023

COPD: Push Notification 

This push notification notifies members to contact their provider if they have any questions about their condition or medications.

 

Date: May, 2023

Annual Wellness Visit: Text 

These text messages will be sent to members to encourage them to make an appointment with the provider.

 

Date: May, 2023

Annual Wellness Visit: Email 

This email will be distributed to members to encourage them to schedule their Annual Wellness Visit.

 

Date: May, 2023

Osteoporosis: Text 

This text message will be sent to members to encourage them to speak to their PCP about a bone screening test or bone strengthening medications.

 

Date: May, 2023

Adult Multi Measure: Text

This SMS will be sent to members to provide them an update that they should schedule any/all visits, tests, and exams.

 

Date: June, 2023

High Blood Pressure: Text 

This is a text sent to adult members that have high blood pressure, reminding them to get it routinely checked by their PCP.

 

Date: June, 2023

Diabetes: IVR-Inbound

Many people are at risk for diabetes without knowing it. Visit your doctor to see if your blood sugar is within a healthy range. If you need help making an appointment, ask your Member Services representative. We are your partner in preventive health.

 

Date: June, 2023

Diabetes: Push Notification

This push notification reminds members to visit their doctor to ensure blood sugars are in a healthy range.

 

Date: June, 2023

Diabetes: Email 

This is an email for members with Diabetes reminding them to schedule the preventive appointments/wellness activities related to their diabetes management.

 

Date: June, 2023

Osteoporosis: Text 

This text message will be sent to members to encourage them to speak to their PCP about a bone screening test or bone strengthening medications.

 

Date: June, 2023

Osteoporosis: Email 

This email will be sent to members to encourage them to speak to their PCP about a bone screening test or bone strengthening medications.

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Last Updated On: 7/14/2021