ᎢᏍᎩᏟᏃᎮᏓ ᏂᎦᏓ
ᏣᎯᏍ ᎪᎱᏍᏗ ᎠᏓᏛᏛᎲᏍᎩ, ᎧᏁᎢᏍᏙᏗ ᎠᎴ ᎧᏁᎢᏍᏔᏅᎢ?
If so, we want to hear from you.ᏗᏟᏃᎮᏗ ᏗᏎᏍᏗ
Medicare Plan Members
Nurse Advice Line
1-800-581-9952 (TTY 711)
24 hours a day, 7 days a week
Wellcare Medicare Plans
Current Members: 1-833-444-9088 (TTY 711)
October 1 - March 31: Monday–Sunday, 8 a.m. to 8 p.m.
April 1 - September 30: Monday–Friday, 8 a.m. to 8 p.m.
Prospective Members: 1-866-527-0056 (TTY 711)
Monday - Sunday, 8 a.m. to 8 p.m.
Wellcare Medicare Duals Special Needs Plans
Current Members: 1-833-444-9089 (TTY 711)
October 1 - March 31: Monday–Sunday, 8 a.m. to 8 p.m.
April 1 - September 30: Monday–Friday, 8 a.m. to 8 p.m.
Prospective Members: 1-866-527-0056 (TTY 711)
Monday - Sunday, 8 a.m. to 8 p.m.
Prescription Drug Plan (PDP) Members
Wellcare Classic, Value Script and Medicare Rx Value Plus
Current Members: 1-888-550-5252 (TTY 711)
October 1 - March 31: Monday - Sunday, 8 a.m. to 8 p.m.
April 1 - September 30: Monday - Friday, 8 a.m. to 8 p.m.
Prospective Members: 1-888-293-5151 (TTY 711)
Monday - Sunday, 8 a.m. to 8 p.m.
ᏗᎾᏓᏁᏢᏍᎩ
Medicare Providers
1-855-538-0454
Medicare PDP Providers
1-855-538-0453
For any Provider related issues:
Email: NCProviderRelations@Wellcare.com
Phone: 1-984-867-8637 (TTY 711)
Fax: 1-813-283-3045
Providers interested in contracting with Wellcare of North Carolina:
Email: ProsProvNC@Wellcare.com
Phone: 1-813-865-6503 (TTY 711)
Fax: 1-855-599-3814
ᎪᏪᎵ ᏗᎦᏁᏍᏗ
General Mailing Address
Wellcare Health Plans
P.O. Box 31370
Tampa, FL 33631
Please address legal matters to the Plan at:
ATTN: Legal Department
Centene Plaza
7700 Forsyth Boulevard
St. Louis, MO 63105
Please address lien and subrogation requests to the Plan at:
The Rawlings Company
Post Office Box 2000
La Grange, KY 40031
Brokers
For broker support, contact the Broker Support Call Center
at: 866-822-1339
Monday - Friday, 8 a.m. to 8 p.m.
Broker Self-Service Portal
Brokers can submit a support ticket online in their Centene Workbench portal by accessing the Single Sign-On broker portal.
Additional Contacts
WellCare of North Carolina Medicaid Contact Information
WellCare of North Carolina Marketplace Contact Information