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ᏣᎯᏍ ᎪᎱᏍᏗ ᎠᏓᏛᏛᎲᏍᎩ, ᎧᏁᎢᏍᏙᏗ ᎠᎴ ᎧᏁᎢᏍᏔᏅᎢ?

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members

Current Members:

Wellcare Medicare Plans: 1-833-444-9088 (TTY 711)

Wellcare Medicare Duals Special Needs Plans: 1-833-444-9089 (TTY 711)

Wellcare Prescription Drug Plans (PDP): 1-888-550-5252 (TTY 711)

Sunday–Saturday, 8 a.m. to 8 p.m.

Prospective Members:

Wellcare Medicare Plans: 1-800-225-8017 (TTY 711)

Wellcare Prescription Drug Plans: 1-800-270-5320 (TTY 711)

Sunday–Saturday, 8 a.m. to 8 p.m.

Additional Member Contacts:

WellCare of North Carolina Medicaid Contact Information

WellCare of North Carolina Marketplace Contact Information

Nurses

Nurse Advice Line:

1-800-581-9952 (TTY 711)
24 hours a day, 7 days a week

Providers

Provider Services

Wellcare Medicare Plans: 1-855-538-0454 (TTY 711)

Wellcare Prescription Drug Plans: 1-855-538-0453 (TTY 711)

For Provider-related issues call: 1-984-867-8637 (TTY 711), Fax: 1-813-283-3045, or Email.

Providers interested in contracting with Wellcare of North Carolina call: 1-813-865-6503 (TTY 711), Fax: 1-855-599-3814 or Email.

Brokers

Broker Services

Broker Support Call Center:

1-866-822-1339 (TTY 711)
Monday–Friday, 8 a.m. to 8 p.m.

Broker Self-Service Portal:

Brokers can submit a support ticket online in their Centene Workbench portal by accessing the Single Sign-On broker portal.

ᏫᎦᎷᎯᏍᏓ ᎾᎾᎢ ᎦᏚᎢ

Letter

ᎪᏪᎵ ᏗᎦᏁᏍᏗ

ᏂᎦᏗᏳ ᎪᏪᎵ ᏗᎦᏁᏍᏗ

Wellcare Health Plans
P.O. Box 31370
Tampa, FL 33631

Please address legal matters to the Plan at:

ATTN: Legal Department
Centene Plaza
7700 Forsyth Boulevard
St. Louis, MO 63105

Please address lien and subrogation requests to the Plan at:

The Rawlings Company
Post Office Box 2000
La Grange, KY 40031

ᏫᎦᎷᎯᏍᏓ ᎾᎾᎢ ᎦᏚᎢ


Y0020_WCM_164006E_M Last Updated On: 10/1/2024
On Feb. 21, 2024, Change Healthcare experienced a cyber security incident. Any individuals impacted by this incident will receive a letter in the mail. Learn more about this from Change Healthcare, or reach out to the contact center at at 1-866-262-5342.

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