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Musculoskeletal (MSK) Management Program Announcement

Dear Provider,

All of us at Wellcare are committed to continuous improvement of quality services for our members. With that in mind, Wellcare has entered into an expanded partnership with National Imaging Associates, Inc. (NIA)*, to implement a new Musculoskeletal (MSK) Management program.

The MSK program currently requires prior authorization for non-emergent outpatient, interventional spine pain management services (IPM), and will be expanded to include spinal cord stimulators; and inpatient and outpatient hip, knee, shoulder, lumbar, and cervical spine surgeries for Wellcare members. The decision to implement this latest program is consistent with industry-wide efforts to ensure clinically appropriate quality of care and to manage the increasing utilization of these services.

In consideration of this agreement, Wellcare will terminate the current MSK program with TurningPoint Healthcare as of March 1, 2024.

Under terms of the agreement between Wellcare and NIA:

  • Wellcare will oversee the MSK program and continue to be responsible for claims adjudication and medical policies.
  • NIA will manage IPM services, and inpatient and outpatient MSK surgeries through the existing contractual relationships with Wellcare.

Planned for a March 1, 2024 implementation, this correspondence serves as notice under your Participating Wellcare Provider Agreement of changes to the program.

Providers may begin contacting NIA on March 1, 2024 to seek prior authorization for procedures scheduled on or after March 1, 2024.

The following outlines the specific procedures requiring prior authorization:

IPM Component: In addition to the IPM procedures already managed by NIA, prior authorization will be required for the following non-emergent outpatient IPM services:

  • Spinal Cord Stimulators

MSK Surgeries:  In addition to the IPM procedures already managed by NIA, prior authorization will be required for the following non-emergent inpatient and outpatient MSK surgeries: hip, knee, shoulder, lumbar, and cervical:


  • Revision/Conversion Hip Arthroplasty.
  • Total Hip Arthroplasty/Resurfacing.
  • Femoroacetabular Impingement (FAI) Hip Surgery (includes CAM/pincer and labral repair).
  • Hip Surgery — Other (includes synovectomy, loose body removal, debridement, diagnostic hip arthroscopy, and extra-articular arthroscopy knee).


  • Revision Knee Arthroplasty.
  • Total Knee Arthroplasty (TKA).
  • Partial-Unicompartmental Knee Arthroplasty (UKA).
  • Knee Manipulation under Anesthesia (MUA).
  • Knee Ligament Reconstruction/Repair.
  • Knee Meniscectomy/Meniscal Repair/Meniscal Transplant.
  • Knee Surgery — Other (includes synovectomy, loose body removal, diagnostic knee arthroscopy, debridement with or without chondroplasty, lateral release/patellar realignment, articular cartilage restoration).


  • Revision Shoulder Arthroplasty.
  • Total/Reverse Shoulder Arthroplasty or Resurfacing.
  • Partial Shoulder Arthroplasty/Hemiarthroplasty.
  • Shoulder Rotator Cuff Repair.
  • Shoulder Labral Repair.
  • Frozen Shoulder Repair/Adhesive Capsulitis.
  • Shoulder Surgery - Other (includes debridement, manipulation, decompression, tenotomy, tenodesis, synovectomy, claviculectomy, diagnostic shoulder arthroscopy).


  • Lumbar Microdiscectomy.
  • Lumbar Decompression (Laminotomy, Laminectomy, Facetectomy, and Foraminotomy).
  • Lumbar Spine Fusion (Arthrodesis) with or without Decompression — Single and Multiple Levels.
  • Sacroiliac Joint Fusion.


  • Cervical Anterior Decompression with Fusion — Single and Multiple Levels.
  • Cervical Posterior Decompression with Fusion — Single and Multiple Levels.
  • Cervical Posterior Decompression (without fusion).
  • Cervical Artificial Disc Replacement.
  • Cervical Anterior Decompression (without fusion).


  • It is the responsibility of the ordering physician to obtain prior authorization for all IPM procedures and MSK surgeries managed by NIA.
  • NIA does not manage prior authorization for emergency MSK surgery cases that are admitted through the emergency department or for MSK surgery procedures outside of those procedures listed above.
  • The ordering physician must obtain prior authorization with NIA prior to performing the surgery/procedure.
  • Facility admissions do not require a separate prior authorization. However, the facility should ensure that an NIA prior authorization has been obtained prior to scheduling the surgery/procedure.

MSK surgeries other than those outlined above will continue to follow Wellcare prior authorization requirements for hospital admissions and elective surgeries.

We appreciate your support and look forward to your assistance in assuring that Wellcare members receive MSK services delivered in a quality, clinically-appropriate fashion.

We will provide additional information as we get closer to the implementation date. Should you have questions, please contact Wellcare Provider Services Department at 1-855-538-0454.


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